Gong

Connect with Gong to sync calls, transcripts, insights, coaching and CRM activity

Supports authentication: OAuth 2.0 , Api Key

Set up the agent connector

Register your Scalekit environment with the Gong connector so Scalekit handles the authentication flow and token lifecycle for you. The connection name you create will be used to identify and invoke the connection programmatically. You’ll need your app credentials from the Gong Developer Portal.

1. Set up auth redirects

   • In Scalekit dashboard, go to Agent Auth → Create Connection.

   • Find Gong from the list of providers and click Create.

     Note

     By default, a connection using Scalekit’s credentials will be created. If you are testing, go directly to the section. Before going to production, update your connection by following the steps below.

   • Click Use your own credentials and copy the redirect URI. It looks like https://<SCALEKIT_ENVIRONMENT_URL>/sso/v1/oauth/<CONNECTION_ID>/callback.

     

   • In the Gong Developer Portal, open your app.

   • Paste the copied URI into the Redirect URL field and click Save.

2. Get client credentials

   In the Gong Developer Portal, open your app:

   • Client ID — listed under Client ID
   • Client Secret — listed under Client Secret

3. Add credentials in Scalekit

   • In Scalekit dashboard, go to Agent Auth → Connections and open the connection you created.

   • Enter your credentials:

     • Client ID (from your Gong app)
     • Client Secret (from your Gong app)
     • Permissions — select the scopes your app needs

   • Click Save.